Manage and optimize E-store campaigns such as Lazada, Shopee, Tiktok, etc. to increase online sales
Build brand awareness including content creation, posting schedules, Live stream and performance analysis specially in Tiktok
Monitor and analyze E-commerce performance metrics, providing regular reports and insights
Stay updated with the latest E-commerce trends and technologies to keep our strategies active
Work Coordination
Collaborate closely with outsourced E-Commerce Enabler to manage operations, including defining product stock, and managing customer service inquiries and FAQs
Coordinate with the marketing team to ensure cohesive branding and messaging across all platforms
Customer Support
Handle customer inquiries and feedback to improve the overall shopping experience
Website management
Work with Developers to conduct keyword research to identify relevant keywords for website optimization
Collaborate with content team/writer to ensure content is optimized for SEO and create briefs for content team/writer
